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firststepsuk: Congratulations to Harry & Sim on their lovely baby girl Natasha from all at FirstSteps. x

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Happy New Year 2012

Friday, 06 January 2012 11:57

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We hope you have all enjoyed a relaxing Christmas and would like to wish you the very best for a

 “Happy and healthy, peaceful and prosperous New Year”

With lots of exciting new things coming on board for 2012 we hope you will continue to enjoy our products and services over the next twelve months.We are committed to listening, consulting and innovating to produce streamlined management solutions for the childcare sector at all levels. So, keep letting us know how you’re doing and how we can continue to update and enhance your business with FirstSteps.Here’s just a sample of things we have worked on in the last year for your benefit and that you might be thinking about for this year. 

Version 12 for 2012 Yes we are busy rolling this out and the verdict so far is ‘Fantastic’. It has brand new visuals and a simplified navigation system to name but a few of its major facelift benefits.For maintained customers it’s completely free, but please ask about transferring even if you are not. 

Funding Yes we can accommodate 3 and 2 year old funding requirements so please let us know if you are struggling with weird and wonderful instructions. We have liaised with many authorities on this subject to ensure we get it right for you. Once we’ve set it up for you it’s easy to administer.

FirstPay Direct In recent months the need for good cash flow has been imperative to sustain operations for most businesses, especially childcare. Why not ask us about our direct debit fee collection for this year? It gives you peace of mind and reduces time wasted chasing money.

Customer Service Our support commitment continues to improve and provide you with faster and more adaptable responses to queries. Calls can be taken from 8am to 6pm with emergency service available for bank holidays.A huge percentage of our new business is gained from recommendations by existing customers and that is a testament to the service we provide and promise to continue.

A final note to say thank you to loyal customers old and new (this will be our 18th year!) and hope everyone can continue to grow and have major success in 2012.

Best Wishes

From All at FirstSteps

   

Version 12 is on its way……………………

Monday, 03 October 2011 14:45

Once again our fantastic development team has gone that extra mile to improve and enhance the look and functionality within FirstSteps and we are proud to announce the imminent launch of Version 12.

Yes it’s on its way and we’re very excited about it!

Packed with fresh visuals and a new user interface enabling more customisation you can now have all your favourite reports held in one place.

We’ve streamlined the navigation to make it even easier to use and created new enquiry and waiting list functionality for you.

Most of our development has been as a result of you letting us know how we can make life easier for you so thank you for your continued support and watch this space for more news on Version 12.

   

Happy New Year!

Friday, 14 January 2011 16:01

Well ‘Happy New Year to all’ and what a start to 2011!
 
It has been a very busy welcome back so far. The new website has been greeted with open arms and we’ve had a fantastic response from all our new and existing customers to the Top Tips we’ve been sending. Don’t forget to sign up for yours today!!
 
Our training sessions are still in high demand (both in-house and on-site) and the lead time for new installs is stretched to 3-4 weeks at the moment.
 
The support team is doing a sterling job updating systems as fast as they can and assisting those of you who have still to get to grips with the dreaded 15 hours free funding!
 
We have noticed a trend in the rise of calls about emailing invoices to parents. It is definitely the way forward as everyone gets on board with 21st century technology and saving the planet by becoming paper free. Try it!
 
New projects are also under way to further improve and develop FirstSteps Version 11 this year so do keep your ideas and suggestions coming on how we can change and improve things for you.
We’ll keep you posted with news on any enhancements.
 
Here’s to a great year for all of us.
 
- Sue
   

Merry Christmas!

Saturday, 25 December 2010 06:12

Merry Christmas from the Team at FirstSteps!

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